Motorbike Rental FAQ — Pattaya

Frequently Asked Questions – Motorbike & Scooter Rental in Pattaya

What documents do I need to rent a motorbike in Pattaya?

To rent a motorbike at Andrei Motorbike Rent Co., Ltd. (Pattaya), you need to provide your passport with a valid visa or entry stamp. We do not keep the original passport — a copy, which we make ourselves during the rental process, is sufficient. You will also need a valid driver’s license that allows you to operate a motorcycle: an International Driving Permit (IDP) with category A or A1, or a national driver’s license with an open motorcycle category and an official translation. Please note: riding without the proper license is considered a violation of the law. In case of a police check, a fine of up to 1,000 THB may be imposed. The minimum age of the renter is 18 years. Renting a motorbike to persons under this age is not possible, even if they hold a license. We also recommend having travel insurance with an “active recreation” option, which will help you avoid unnecessary expenses in case of unforeseen situations. For the full list of requirements, see our rental rules.

How much does motorbike rental cost and what affects the price?

The rental price at Andrei Motorbike Rent Co., Ltd. (Pattaya) depends directly on the chosen motorbike model and the rental period — the longer the rental, the lower the daily rate. We offer flexible pricing plans: daily, weekly, and monthly, so every customer can choose the most convenient option — see the full price list. Please note: in case of an early return, no refund is provided for the unused days. If the renter decides to exchange the current motorbike for a cheaper model, no recalculation of the price will be made. In case of exchanging for a more expensive model, the renter must pay the difference according to the current tariff, plus an additional 100 THB fee for cleaning related to the return of the first motorbike.

Should I inspect or take photos of the motorbike?

When receiving a motorbike at Andrei Motorbike Rent Co., Ltd. (Pattaya), it is strongly recommended to document the condition of the bike — take photos or a short video from different angles to record its current state. This is a standard practice in the scooter and motorbike rental industry and helps to avoid misunderstandings upon return. We may request these materials when you return the bike. Our fleet consists of more than 800 motorbikes, so minor scratches or imperfections may not always be documented in advance. Photo and video records serve as protection for both the customer and the company. In Pattaya, our staff also carry out their own video recording of the rented motorbikes, providing even greater transparency and security. Before signing the rental agreement, please also make sure that the motorbike is in good working condition: check the brakes, lights, horn, and the overall condition of the tires. If necessary, do not hesitate to ask our staff to adjust the mirrors, brakes, or other controls — we are always ready to help to make your ride as comfortable and safe as possible.

What am I responsible for as a renter?

The renter bears full responsibility for the preservation of the external appearance and technical condition of the scooter or motorbike throughout the entire rental period. If the battery is discharged due to the renter’s fault (for example, because the headlights or music were left on, or the bike was left unused for a long time without starting), the costs of recharging or replacement are fully covered by the renter. The renter is also responsible for: punctures and damage to tires; any malfunctions or breakdowns caused by the motorbike coming into contact with water; loss of keys, alarm remotes, or registration documents. Please note that motorbike rental in Pattaya does not include insurance against theft, accidents, falls, or any other damage. All expenses and losses arising from such cases are to be fully compensated by the renter. This approach is standard practice in the scooter and motorbike rental industry in Thailand and is aimed at ensuring that every customer treats the rented vehicle with proper care and responsibility. Full details on liability and damages are in our rental rules.

Do you provide a full tank and what fuel should I use?

All motorbikes are rented out with a full tank. Please return with a full tank or we’ll charge 50 THB per missing liter. We recommend gasoline 95 for best performance. Avoid roadside bottled fuel – it’s lower quality and more expensive.

What should I do if I get a flat tire?

If you get a flat tire, ask any local motorbike taxi — they’ll point you to the nearest tire shop. Most repairs cost 200–300 THB. If you return the scooter with a flat or request a bike change, a service fee from 500 THB applies.

Do you provide helmets and locks with the rental?

Yes. Every rental includes: • Anti-theft lock • 1 or 2 helmets (on request) All helmets are disinfected after use. Helmet replacement fees: • Regular helmet – 100 THB • Full-face with visor – 500 THB

What are the most common traffic fines in Thailand?

Common fines include: • No helmet – 500 THB • No motorbike license – 500–1000 THB • Running a red light – 1000 THB • Drunk driving – 10,000–30,000 THB + possible arrest The police may impound the motorbike until the fine is paid. We recommend always wearing a helmet, driving sober, and obeying traffic rules.

What is traffic like in Pattaya? Any driving tips?

Thailand has left-hand traffic. Be extra cautious when turning or crossing intersections. • Left turns on red are allowed unless signs say otherwise • Locals drive politely, but scooters often weave between cars • Beware of sand, metal grates, stray dogs, and drunk tourists Always drive slowly, especially near bars and walking streets.

Where can I park a motorbike in Pattaya?

Avoid parking: • On red or yellow painted curbs • In “No Parking” zones • At motorbike taxi spots Recommended parking: • MIX club (paid) • Shopping mall lots (free) • Do NOT use Bali Hai Pier lot (theft risk) Always lock the handlebar and use the free anti-theft lock.

Do you offer insurance with the motorbike?

All rentals include basic Thai medical insurance up to 30,000 THB (hospital bills only). Not covered: • Accidents involving other people or vehicles • Theft or intentional damage • Reckless or drunk driving For extra protection, consider purchasing international travel insurance. See our rental rules for the full insurance and liability terms.

What happens if I don’t return the motorbike?

If a bike isn’t returned, we file a police report and request an exit ban in immigration. To remove the block, the customer must pay all penalties and fees. Return on time and avoid legal trouble.

Why are your motorbike rental prices so low?

We are an official and transparent company. We earn only from the rentals — no hidden fees, no tricks. We pay taxes and maintain the largest scooter rental fleet in Pattaya with over 800 bikes — browse our full bike catalog. That’s why we can offer great service at honest prices.

Can you deliver a motorbike to my hotel, condo, or villa?

Yes, we deliver motorbikes across Pattaya and surrounding areas. To order delivery via WhatsApp, please send: • Your passport photo • Hotel / condo / village name and address • Room or house number and building name • Google Maps location • Preferred bike model • Rental period & time • Number of helmets (1 or 2) We will confirm availability and delivery price.

How much does delivery cost?

Delivery price depends on the area: Pratumnak — 150฿, Central Pattaya & Jomtien — 250฿, Na Jomtien & Naklua — 400฿, Ambassador & Sukhumvit — 500฿.

How can I contact you or find your motorbike rental shop?

Phone / WhatsApp (Pratumnak): +66 88 520 5496
Website: www.rentmotorbike.org
Address: 354/101 Thap Phraya Road, Pattaya City, Bang Lamung, Chon Buri 20150
Google Maps: Click to view
Taxi name: The Ocean Pearl
Naklua office — phone / WhatsApp: +66 65 067 4927
Address: 285/106 Moo 5, Naklua Soi 16 (next to the Wash Express laundry)
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Can two people ride the motorbike?

Yes, the bike is designed for a rider and a passenger. Two helmets are included in the rental price — in Thailand a helmet is mandatory for both the rider and the passenger, and riding without one in Pattaya carries a 500 baht fine. For riding two-up we recommend a 150–160cc model (Honda Click 160, PCX): they have enough power and room, while light 110–125cc scooters suit a single rider better. See the models in our catalogue and what else is included on the Prices page.

What is your fuel policy — how full is the tank on pick-up and return?

Every bike is handed over with a full tank and must be returned with a full tank. If fuel is missing we deduct 50 baht per missing litre and measure the amount with a calibrated canister. Use 95 octane petrol at automated stations such as PTT; we do not recommend petrol sold in bottles or at street machines — it is lower quality and more expensive. The full wording is in the Fuel clause of our Rental rules.

What should I do if the bike breaks down on the road?

Call or message our office straight away: Pratumnak +66 88 520 5496, Naklua +66 65 067 4927, open daily 10:00–20:00. Replacing a faulty bike is free — we will bring you another one. For a puncture, any motorbike taxi driver will point you to the nearest tyre shop; a repair costs 200–300 baht. If you return the bike with a flat tyre or ask us to swap the bike because of a puncture, the charge is from 500 baht. A battery drained through inattention (ignition or lights left on) is at the renter's expense. Addresses and messengers are on the Contacts page.

What should I do in case of an accident?

Do not leave the scene: inform our office immediately and call the police. All traffic fines are paid by the renter. Our bikes are insured for up to 30,000 baht, which covers hospital treatment. Please note that the insurance does not cover the bike itself: crash damage, theft and deliberate damage are compensated by the renter. Full conditions are in the Rental rules.

What happens if I damage the bike?

The renter is fully responsible for the bike for the whole rental period, and damage caused by the renter is paid by the renter. This also covers punctures and tyre damage, a battery drained through inattention, and the loss of keys, alarm fobs or registration documents. Submerging the bike is forbidden: repairs after riding through deep water or a flood are paid by the renter. We do not provide theft, crash or fall insurance. That is why you should photograph or film the bike from several angles when you receive it — we may ask for this material on return, and it protects both sides. All clauses are in the Rental rules.

What should I do if I lose the bike keys?

Tell the office straight away: Pratumnak +66 88 520 5496, Naklua +66 65 067 4927, open daily 10:00–20:00 — we stay reachable for the whole rental period and will advise you what to do with the bike where it stands. Under our rules the loss of keys, alarm fobs and registration documents falls under the renter's responsibility, so replacing them is paid by the renter. To keep the bike safe we provide an anti-theft lock free of charge and recommend locking the steering and remembering where you parked. The full list of responsibilities is in the Rental rules.

Can I extend the rental and how?

Yes. Message us on WhatsApp or Telegram before the return date and we will extend the rental remotely — there is no need to come to the office. The extension is calculated at our normal rate for the chosen period, and if the new period reaches a longer tier (a week, a month) you move to the cheaper rate — we never move you up to a more expensive one. Current rates are on the Prices page.

What happens if I return the bike later than agreed?

If you realise you will be delayed, simply message us before the return date and we will extend the rental at the tariff — it is simpler and cheaper. Plan the return itself within office hours: Pratumnak and Naklua are open daily from 10:00 to 20:00. If the bike is not returned and the renter cannot be reached, we file a police report for material damage, after which departure from Thailand is blocked until the compensation and the fee are paid. The opposite case: on early return the rental price is not recalculated and the unused days are not refunded.

Do I need riding experience? Can a beginner rent a bike?

We do not test your experience when issuing the rental: you need a passport (we take a copy, the original stays with you), a cash deposit and to be at least 18 years old. However, Thai law requires a category A or A1 licence to ride — if the police stop you the fine is 500 to 1,000 baht, and the renter pays it. For beginners we recommend a Honda Click 125 or Scoopy 110: light, economical and automatic, and our staff will show and explain everything before your first ride. For motorcycles from 300cc real riding experience is essential, for your own safety. And remember: Thailand drives on the left. All requirements are in the Rental rules.

Can I book a bike in advance?

Yes. Book through the form on our site, on WhatsApp or on Telegram — all we need is a photo of your passport and your hotel address; tell us the model, the dates and the time you need the bike. In high season the availability and price of individual models can differ, so we confirm the exact price for your dates when we take the booking. Choose a model in the catalogue and compare rates on the Prices page.
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